Privacy Policy
Effective Date: 1/1/2023
Thank you for choosing Innerwear Brands. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and make purchases from our Shopify online store. We are committed to safeguarding your privacy and ensuring the security of your personal data.
Information We Collect:
When you interact with our website, we may collect the following types of personal information:
1. Personal Identifiable Information: This may include your name, email address, shipping address, billing address, phone number, and other information necessary to process your orders and provide customer support.
2. Payment Information: When you make a purchase, we collect payment information, such as credit card details, to process your transaction securely. Please note that we do not store your payment information on our servers. It is securely handled and processed by our trusted payment service providers.
3. Browsing Information: We may collect non-personal information about your interactions with our website, including your IP address, browser type, device information, and browsing activities. This information helps us improve our website's functionality, analyze trends, and enhance your overall shopping experience.
Use of Information:
We use the collected information for the following purposes:
1. Order Processing: To process and fulfill your orders, including verifying payment details, shipping your purchases, and providing order-related communication.
2. Customer Support: To respond to your inquiries, requests, and provide assistance regarding your orders or general inquiries.
3. Personalization: To tailor our website content, product recommendations, and marketing communications to your preferences and interests.
4. Communication: To send you important updates, order confirmations, tracking information, and other transactional or administrative emails related to your purchases.
5. Marketing and Promotions: With your consent, we may use your email address to send you promotional materials, newsletters, special offers, and information about upcoming events or new product launches. You have the option to unsubscribe from these communications at any time.
Data Security and Retention:
We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Third-Party Disclosure:
We may disclose your personal information to trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, marketing agencies, and website analytics providers. These third parties are contractually obligated to handle your information securely and only for the purposes specified by us.
We may also disclose your personal information if required by law, regulation, or legal process, or in response to a valid request from law enforcement authorities.
Your Rights and Choices:
You have the right to access, correct, update, and delete your personal information held by us. If you wish to exercise any of these rights or have any privacy-related inquiries or concerns, please contact us using the information provided below.
Updates to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. We will post the revised version with a new effective date on our website. Please review this page periodically to stay informed about our current privacy practices.
Contact Us:
If you have any questions, comments, or concerns about our Privacy Policy or our privacy practices, please contact us:
Email: privacy@innerwearbrands.com